Friday, April 29, 2011

CH.12: Collaborative Conflict Resolution

An example of a collaborative conflict resolution I have engaged in was when I was when a small group of about five to six of us were in a team meeting and two of the group members were not in a agreement with each other just because they were both two different people, the rest of us had to decide how to resolve the current conflict in both the individuals. So myself and a fellow group member of mine started changing the subject to get the girls attention away from arguing with each other and to focus on something they both could agree on. Our technique on chaning the subject kind of worked then, it made one of the individuals leave the room. How the conflict was solved was by giving both the group members time and within a few days, and they were okay with each other. Competitive conflict has more to do with making decisions straight on the subject while avoiding personal tasks at hand. Using competition to assign leadership roles is the most efficient way to assess which individual is able to hand each responsibility at hand. I prefer collaborative conflict resolution because I am not a competitive person in general, I like to work with others as a team, "there is no I in team" which is what I strongly believe in, so to be able to work together in a group and be creative on solving the conflict is how I like and eould go about resolving a conflict in a small group.

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